How to Respond To Criticism Effectively
It’s refreshing to find honesty in business. Cinevate, the company that makes tools for cinemotographers, took a few jabs in the chin when Cinema 5D reviewed one of its camera rigs. The review gave Cinevate’s stuff low ratings and made comments about the quality of the product. Less than two days later, Cinevates’s president responded with the video above. Even if you have no interest in camera rigs (neither do I), I recommend watching all 11 minutes. It is a valuable display of how leaders can respond to criticism.
Few people realize that honesty can be used as both a cure and a weapon. If you are willing to digest the feedback you receive, you put yourself in the position to improve. Sometimes what’s needed to be fixed is internal, sometimes it’s external.
More:
- Cinevate’s president’s blog
- Cinevate’s rather awesome About Us page
